Terms and Conditions

Last Updated: August 17, 2026

Welcome to Templova Digital.

These Terms and Conditions (“Terms”) govern your access to and use of the Templova Digital website, store, digital products, templates, systems, guides, and related services (“Services”).

By accessing our website or purchasing or using any Templova Digital product, you agree to these Terms. If you do not agree with these Terms, please do not use our Services or purchase our products.

1. About Templova Digital

Templova Digital creates digital templates, business tools, and workflow systems designed to help small businesses simplify repetitive administrative tasks and improve operational efficiency.

Our products may include templates and systems for:

Appointment management
Customer management
Business administration
Inventory management
Scheduling
Workflow organization
Other small-business operations

Our products are designed to provide practical tools for small businesses and are not intended to replace professional advice, specialized enterprise software, or legally required business systems where such systems are necessary.

2. Digital Products

All products sold by Templova Digital are digital products unless explicitly stated otherwise.

Depending on the product, you may receive:

Digital templates
Google Sheets templates
Google Forms
Google Apps Script functionality
Setup instructions
Documentation
Workflow guides
Supporting files
Updates or revisions where stated on the product page

Product features, requirements, included files, and compatibility may vary between products.

Please review the product description before purchasing.

3. Purchase and Payment

Purchases are processed through Payhip and its supported payment providers.

When you complete a purchase, you agree to provide accurate information necessary to process the transaction and deliver your product.

Prices may change at any time. However, changes in price will not alter the terms of an already completed purchase unless otherwise required by law.

Promotional discounts, coupons, and special offers may be subject to additional conditions.

4. Product Delivery

After a successful purchase, digital products are generally delivered through the delivery system provided by Payhip.

You are responsible for providing an accurate email address and maintaining access to the email account associated with your purchase.

If you experience a delivery problem, contact us so that we can assist you.

5. License and Permitted Use

Unless otherwise stated on the product page, your purchase grants you a limited, non-exclusive, non-transferable license to use the purchased digital product for your own business or personal business operations.

You may:

Download the purchased files where downloading is provided
Make a working copy for your own business
Customize the product for your own operational needs
Use the system within your own business
Allow your authorized staff members to use the system where reasonably necessary for your business operations

6. Prohibited Use

Unless we provide written permission, you may not:

Resell the original template or system
Redistribute the product to other businesses
Upload the product to public file-sharing websites
Give copies of the product to unrelated third parties
Repackage the product and sell it as your own
Claim the product or its underlying design as your original creation
Use the product to create a competing template or substantially similar commercial product
Share your purchased files publicly
Remove copyright or ownership notices where applicable

If multiple businesses need to use the same product independently, each business should obtain an appropriate license unless the applicable product specifically permits otherwise.

7. Customization

Our products may be customized for your own business.

You are responsible for modifications you make to a template, spreadsheet, script, form, workflow, or other digital product after purchase.

Changes to formulas, scripts, permissions, integrations, sharing settings, or other technical components may cause some features to stop working.

Templova Digital is not responsible for problems caused by unauthorized or unsupported modifications.

8. Third-Party Platforms and Dependencies

Some Templova Digital products may depend on third-party services, including but not limited to:

Google Sheets
Google Forms
Google Calendar
Google Apps Script
Payhip
Email services
Other third-party platforms or APIs

The availability and functionality of these services are controlled by their respective providers.

Changes to third-party software, APIs, permissions, account policies, limitations, or features may affect the functionality of a Templova Digital product.

We cannot guarantee that third-party services will remain unchanged or continuously available.

You are responsible for maintaining the necessary third-party accounts and permissions required to use a product.

9. Google Account and Workspace Requirements

Some products may require a Google account or compatible Google Workspace environment.

Requirements will be described on the applicable product page or documentation where possible.

You are responsible for:

Maintaining your Google account
Granting appropriate permissions
Configuring sharing settings
Maintaining access to required services
Following Google's applicable terms and policies

Templova Digital does not control Google's services and cannot guarantee that Google will maintain a particular feature, API, permission model, or service limitation.

10. Updates and Improvements

We may occasionally release updates, corrections, improvements, or revised versions of our products.

Whether updates are included depends on the specific product and its stated terms.

An update may change the appearance, functionality, workflow, formulas, scripts, or requirements of a product.

We may discontinue or substantially change a product when reasonably necessary.

11. Product Support

We aim to provide reasonable support for purchased products.

Support may include assistance with:

Product setup
Basic configuration
Understanding included features
Troubleshooting issues related to the original product
Clarifying instructions

Support does not necessarily include:

Building a completely custom system
Extensive customization
Repairing unsupported modifications
Managing your Google or other third-party accounts
Training your entire staff
Providing professional legal, medical, accounting, or regulatory advice
Fixing problems caused by third-party service changes

Additional customization or development services, if offered, may be subject to separate terms and fees.

12. Refunds

Because our products are digital goods that may be delivered immediately after purchase, refunds may be subject to the refund policy applicable to the specific product and the requirements of applicable law.

Before purchasing, please review the product description, requirements, compatibility information, and included features carefully.

If you experience a technical problem with a product, please contact us first so that we can determine whether the issue can be resolved.

Nothing in this section limits any consumer rights that cannot legally be excluded or restricted under applicable law.

13. No Guarantee of Business Results

Templova Digital products are designed to help businesses organize and simplify routine workflows.

However, we do not guarantee specific business results, including:

Increased revenue
Increased profits
Reduced labor costs
Increased customer retention
Reduced appointment cancellations
Reduced no-shows
Increased productivity
Specific time savings
Regulatory compliance

Results depend on how a product is configured and used, the business's existing processes, staff behavior, customer behavior, and other factors outside our control.

14. Clinic, Medical, Dental, and Veterinary Products

Some Templova Digital products are designed for appointment-management workflows used by medical, dental, veterinary, and other healthcare-related businesses.

These products are intended primarily for administrative and scheduling workflows.

Unless explicitly stated otherwise, our products are not:

Certified EHR systems
Certified EMR systems
Medical billing systems
Medical diagnostic systems
Medical treatment systems
Healthcare compliance solutions
Legal or regulatory compliance services

Templova Digital does not represent that a particular product satisfies HIPAA, GDPR, or any other healthcare or privacy regulation unless such compliance is expressly and specifically stated in writing.

Customers are responsible for determining whether a product is appropriate for their business and for complying with applicable laws, regulations, professional requirements, privacy obligations, recordkeeping requirements, and security requirements.

15. Customer Responsibility for Data

If you use a Templova Digital product to store or manage customer, patient, client, employee, financial, or other business information, you are responsible for determining whether the system is appropriate for that information.

You are responsible for:

Appropriate access controls
Password and account security
File-sharing permissions
Data backups
Data retention
User permissions
Compliance with applicable laws
Appropriate use of third-party platforms
Protecting confidential information

You should not enter sensitive information into a system unless you have determined that doing so is appropriate and have implemented appropriate safeguards.

16. Intellectual Property

Templova Digital and its licensors retain all intellectual-property rights in our original products, templates, designs, documentation, branding, written content, graphics, workflows, and other materials, except for third-party materials or components identified as belonging to their respective owners.

Purchasing a product does not transfer ownership of the underlying intellectual property to you.

Your license is limited to the permitted use described in these Terms.

17. User Feedback

If you voluntarily provide feedback, suggestions, ideas, or recommendations regarding our products, you grant Templova Digital permission to use that feedback to improve our products and services without an obligation to compensate you.

We will not intentionally publish personally identifying information as part of publicly sharing feedback without appropriate permission.

18. Third-Party Links

Our website or products may contain links to third-party websites or services.

These links are provided for convenience or functionality.

Templova Digital does not control and is not responsible for the content, availability, security, privacy practices, or terms of third-party websites or services.

Your use of third-party services is subject to their own terms and policies.

19. Disclaimer of Warranties

To the maximum extent permitted by applicable law, Templova Digital provides its digital products and Services on an “as is” and “as available” basis.

We do not guarantee that:

Products will always operate without interruption
Products will be completely error-free
Products will work with every device or software environment
Third-party integrations will always function
Third-party services will remain available
Products will meet every individual business requirement

We will make reasonable efforts to correct confirmed defects in our products where appropriate.

Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.

20. Limitation of Liability

To the maximum extent permitted by applicable law, Templova Digital will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our products or Services.

This may include losses relating to:

Business interruption
Loss of revenue
Loss of profits
Loss of data
Loss of customers
Scheduling errors
Missed appointments
Third-party service interruptions
Unauthorized access resulting from customer configuration
Errors caused by modifications made by the customer

Where liability cannot legally be excluded, our liability will be limited to the maximum extent permitted by applicable law.

Nothing in these Terms is intended to exclude or restrict liability that cannot legally be excluded or restricted.

21. Indemnification

To the extent permitted by applicable law, you agree to be responsible for claims, losses, liabilities, damages, and reasonable expenses arising from your misuse of our products or Services, violation of these Terms, violation of applicable law, or infringement of another person's rights.

This section does not apply to the extent that the relevant claim is caused by Templova Digital's own unlawful conduct or liability that cannot legally be excluded.

22. Account and Access Restrictions

We reserve the right to suspend or terminate access to our Services where reasonably necessary, including where we believe a user has:

Violated these Terms
Illegally redistributed our products
Attempted to resell unauthorized copies
Engaged in fraudulent activity
Abused our support services
Attempted to compromise our systems
Used our Services in a manner that creates significant risk to others

Termination does not remove rights or obligations that arose before termination.

23. Changes to These Terms

We may update these Terms from time to time.

When we make changes, we will update the “Last Updated” date at the top of this page.

Your continued use of our Services after an updated version becomes available constitutes acceptance of the updated Terms to the extent permitted by applicable law.

24. Governing Law

These Terms shall be interpreted in accordance with applicable law.

If you are a consumer located in a jurisdiction that provides mandatory consumer protections or rights that cannot legally be waived, those rights remain unaffected.

Any applicable dispute-resolution requirements or mandatory jurisdictional rules will apply as required by law.

25. Contact Us

If you have questions regarding these Terms, a product, licensing, support, or another matter relating to Templova Digital, please contact us:

Templova Digital

Email: [Insert your business email address]

Website: Templova Digital

Important: These Terms and Conditions are provided as a general business template and do not constitute legal advice. Because Templova Digital may sell internationally and may provide products used by healthcare-related businesses, you should have the final version reviewed by a qualified lawyer familiar with the laws applicable to your business and customers.